It normally takes up to 14 days. However, timings may vary during busy seasons or exhibition times.

We don’t offer refunds, but we accept alteration requests within 2 weeks from the delivery of the order. The alteration is free, however the delivery fees will be on the customer.

We currently offer sizes from XS to XXL. We also do specific measurements upon the request of the customer. You can check our size chart for specific measurements.

Yes, we ship worldwide. Shipping charges and times vary depending on the location. Please contact us to arrange for your worldwide shipping.

At Yello, we use sustainable, certified fabrics such as EcoVero and Cupro. We also follow ethical practices, pay fair wages, and are transparent about our supply chain. Our packaging is minimal and reusable, and we are working towards becoming a zero-waste circular brand.

We treat our workers with respect, provide above-average salaries, and ensure their working conditions are safe and humane. We also only source out fabrics from Fair-Trade certified mills.

We currently use a blend of EcoVero and cupro for our pieces, sourced from EU suppliers who respect Mother Nature and avoid overproduction. These fabrics are soft, durable, hypoallergenic, and biodegradable and certified by global standards. We always aim to use the highest quality fabrics with the lowest environmental impact.

Our abayas are designed for longevity. However, to maintain their quality, we recommend gentle hand wash or professional dry cleaning.

We avoid single-use packaging. Our pieces are packaged in a reusable well-designed tote bag accompanied by a plantable thank-you note, reducing packaging waste.

Yes, our fabrics are VEGAN V-LABEL certified, OEKO-TEX® STANDARD 100 certified, and Lenzing certified, ensuring they meet high environmental and safety standards.

We prioritize sustainable fabrics and practices that significantly reduce CO2 emissions. Each Yello abaya saves around 12kg of CO2/mt and about 6796lt/water compared to a non-sustainable abaya.

We currently don’t have a physical shop. However, we join exhibitions very often, so follow us on Instagram to stay updated. You can always shop our full range of products on our official website.

For us, transparency means being open about our process, sourcing, pricing, and sustainability efforts. We believe it’s essential to keep our customers informed about our practices.

We’re working towards becoming a fully circular brand by incorporating circular design standards, minimizing waste, and planning for buy-back or rental programs.

All our products are made with love and care in our local workshop in the UAE

We believe in giving back to our community. We pay our workers fair wages, and we plan to initiate programs that contribute to social causes in the future.